General hiring conditions.

  1. PARTIES AND ACCEPTANCE OF THE GENERAL CONDITIONS OF CONTRACT:

(henceforth also the General Conditions or CGC) :

On the one hand, the supplier of the products,SES VERNES, SL, whose trade name isThe Ironworks(henceforth also the lender), with registered office at Fornaca, 19 1r, 17300 Blanes, Girona, NIF B17331141, customer service telephone number +34 717712 232, and e-mail:info@sesvernes.com, being the owner of the website sesvernes.com sets out the contractual document that will govern the procurement of products through the reviewed website.

And on the other hand, the User – Client ( hereinafter the User) , registered on the website using a username and password, on which he has full responsibility for use and custody, and is responsible for the veracity of the personal data provided to the lender.

BOTH ACCEPT this document, and it means that the user:

  1. You have read, understand and understand what is presented here.
  2. That he is an old person with enough capacity to hire.
  3. That assumes all the obligations set out here.
  4. That you have read and accept the present general conditions of purchase from the moment you purchase any product offered.

This document can be printed and stored by users.

The lender makes available to them the email address info[arrova] sesvernes.com to raise any doubts about these conditions.

These conditions will have an indefinite period of validity and will be applicable to all contracts made through the provider’s sesvernes.com website.

The lender reserves the right to unilaterally modify these General Conditions, without this affecting the goods or promotions that were acquired prior to the modification, in order to improve the products offered. In any case, before buying the products you must consult these general conditions.

It is advisable that you keep a copy of the data contained in the purchased products.

Ses Vernes, SL is not responsible for any loss of data, files or any damage resulting from a failure of the User to back up the data contained in the purchased products such as memory cards.

Ses Vernes, SL is not responsible for the consequences that may result from inappropriate use of the products for sale on the web.

The civil liability of Ses Vernes, SL for the products supplied is limited to the amount thereof, the user waives any liability to Ses Vernes, SL for any reason in any case of dissatisfaction with the products purchased on the sesvernes website. com , as well as possible failures, slow access or errors in accessing the web, including loss of data or other types of information that may be on the computer or network of the user who accesses the website sesvernes.com.

Ses Vernes, SL is a company specialized in the remote sale of hardware products, garden and camping, kitchen and home, heating, ventilation, creative confectionery, workshop and industry and post office services. Ses Vernes, SL sells its products remotely over the Internet through the website. The lender does not have a physical store for the sale of its products.

  1. OBJECT OF THE CONTRACT:

2.1 Scope : The purpose of this contract is to regulate the contractual relationship of purchase and sale created between the lender and the user at the time the latter accepts these purchase conditions during the online hiring process by checking the corresponding box. These GTC will apply from the day the order is placed.

The contractual relationship of purchase and sale involves the delivery, in exchange for a price determined and publicly displayed through the website, of a specific product.

2.2 Territory of application : The sesvernes.com virtual store is active for all of mainland Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla.

2.3 Capacity to contract : In order to place an order, you must be of legal age and have the capacity to contract.

2.4 Customer acceptance : The validation of an order through the sesvernes.com website is done by email and also implies the automatic acceptance of the CGC. These conditions are available on the sesvernes.com website or, if you wish and request, we can make it available to you by email.

2.5. Modification of the General Conditions of Contract : Ses Vernes, SL reserves the right to make changes and/or modifications to these CGC. We advise our customers to review them regularly. In the event that these changes or modifications are introduced once an order has been made, the conditions in force on the date on which this order was made will apply.

  1. INFORMATION SUPPLIED ON THE WEBSITE sesvernes.com:

3.1 Publication of prices : The prices of the products are those shown for each product on our website sesvernes.com.


3.2 Product information: The information contained in our advertising, brochures, other written material, on our website or provided to you constitutes an invitation to make a purchase. The contents of sesvernes.com are constantly renewed and updated to offer our customers the most complete and detailed information possible. All the contractual information present in sesvernes.com are shown in Spanish and communication with customers and users, as well as the formalization of the contract, will be carried out in this language, although, if the customer so wishes, it can be done in Catalan or another language, always indicating this before ‘start the recruitment procedure.

3.3 Availability of products: There may be occasions when it is impossible to supply all products due to the fact that they are not in stock or available at the time of purchase. In such cases, the product in question will be visible, but not available for purchase.

3.4 Right of cancellation: Ses Vernes, SL reserves this action (right of cancellation) for the shipment of a certain product that does not meet the quality requirements imposed on all sesvernes.com products. In the event that this lack of quality is detected, the Ses Vernes, SL Customer Service will suggest a replacement product and, if the replacement is not to the customer’s liking, the cost of the product will be refunded.

3.5 Orders 24 hours a day, every day of the year: Order reception hours are twenty-four (24) hours three hundred and sixty-five (365) days a year, although not Orders made after 18:00 hours will be processed, remaining for the next working day in Girona. Orders received on Fridays will be processed to arrive on Monday or the first business day, and those received on Saturdays until 10 am will be delivered on Monday (or the next business day). After this time they will be processed on Mondays and delivered the next business day, in the peninsula and as stipulated in the corresponding section for orders from outside the peninsula.

3.6 Fraud : If Ses Vernes, SL suspects or detects any anomaly or fraud; reserves the right to cancel the transaction for security reasons.

  1. PURCHASE PROCEDURE:

It is reported that, in accordance with what is required by art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the procurement procedure will follow the following steps:

  1. Choose the product by clicking on it, and indicate “Add to basket” so that the product is automatically added to the “shopping cart”.
  2. If you want to add more products, you will need to select each product you want to buy.
  3. To find out the status of your “Cart” you will have to click on the icon that appears at the top with the design of a shopping cart. Once inside, the list of products that you have selected during your navigation will be displayed. If by mistake you have added one that you did not want, you must click in the window where the number of units appears and reduce the number to “0” (zero). You will then have to click on the tab that says “Cart update”. The number of products you finally want to buy in the shopping list will automatically be updated.
  4. Having chosen the product(s), you must click on the “Finalize the purchase” tab to place the order. By clicking on this option, the purchase confirmation will appear (summary of the order placed, your details and chosen payment method).

5. A series of personal data will be requested to be able to carry out the order and subsequent delivery, and then the user’s consent to save the data will be requested. If you lend it, they are saved and product information will be sent to you if you allow it, otherwise the data will be lost.

You should check your email inbox for spam and junk mail and always check that the contact details you provide are correct.

6 . Once you have filled in the data, you will be able to see a check box that you will have to mark as it is the acceptance of these General Contracting Clauses and the Privacy Policy .

7. Before completing the process, you must choose the method of sending the products, selecting the delivery to the address provided or collecting it at the warehouse at Calle Fornaca, 19, Blanes, Girona.

8. To complete the process, you must click on the “Continue with payment” button that will appear at the end of the page and according to the payment method chosen.

In any case, the provider’s recruitment platform will inform the user, once the recruitment procedure has been completed, via email regarding all the characteristics, price, forms of transport, date of recruitment and delivery terms of the purchased product.

If there is any type of error in the address indicated or anywhere else in the order, you must notify it immediately to the email address that will appear on the website to proceed with the correction of this error.

If you have any doubts, you can contact our Customer Service through any of the methods provided on the sesvernes.com website.

Ses Vernes, SL will provide FREE Customer Service through our contact email info[arrova] sesvernes.com , if you choose another alternative means of communication, the user is the one who will have to take care of the particular cost of the same.

Ses Vernes, SL makes available telephones in Spain subject to the cost of your telephone operator. It will be attended to on the number enabled to do so +34 717712 232 from 09:00 to 19:00.

  1. SHIPPING POLICY :

Shipping times are on business days from Monday to Friday. These deadlines may be affected by local or national holidays, especially Christmas, Kings Day or special promotions such as Black Friday. Ses Vernes, SL, taking into account the dimensions or the specificity of some of the products, may modify the terms of shipment and delivery of the orders.

The products will be delivered in perfect condition to the address provided by the buyer at the time of finalizing the purchase. Orders will be shipped at our rate which is calculated based on the weight and destination of the shipment.

5.1 Shipping address :

Shipping Address : Orders will be delivered to the delivery address freely designated by the user. In this way, the provider does not assume any responsibility for when the delivery of the product does not take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made due to external causes to the shipping company, assigned for this purpose, as is the absence of the recipient.

The delivery time of the order will be during regular working hours.

Without prejudice to the above, the lender has taken the measures required of a diligent merchant so that delivery can be made in the agreed time, so no liability can be imputed against the lender.

Shipments are only made to destinations in Peninsular Spain, Portugal, the Netherlands, France and Belgium.

Ses Vernes, SL will put all the means at your disposal so that your order is delivered within the deadline listed on our website on the date of issue of the order confirmation.

5.2 Delivery times : The delivery time is usually between 1 and 3 working days depending on the product, according to the destination population and the chosen form of payment. This term is understood as long as the availability of the product has been confirmed and the full payment of the order has been verified. In the case of products not available at the time of purchase, our Customer Service can provide you with availability information.

If you have requested several products in the same order, please note that they may have different availability dates, in which case you may receive them on different dates. Please note that, faced with the lack of availability of any of the references at the time of dispatch, you have the right to cancel the order at any time before dispatch by contacting our service d Customer Service through the following email address: info@sesvernes.com indicating the order number.

5.3 Shipment confirmation : When the order is delivered to our carrier, we will send you shipment confirmation to the email address you provided when placing the order. In the shipment confirmation we will indicate the corresponding tracking number so that you can track it through our carrier’s website.

5.4 Damages on delivery : Products are shipped with secure packaging. If at the time of delivery it is visibly and clearly seen, without the need to handle the shipping packaging or the product itself, that a product has defects caused by damage caused by transport or it is seen, in the same way , an error in the goods received, the customer must immediately contact our Customer Service line +34 717712 232 or email info@sesvernes.com to request the return of the affected product or products and proceed to replace – them for another in optimal conditions or refund the price paid for it, as indicated in this email.

Likewise, if damage to the product is detected once the packaging has been opened and the packaging is in perfect condition, the consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it our Customer Service line +34 717712 232 or email info@sesvernes.com.

  1. PRICES AND TERMS OF THE VALIDITY OF THE OFFERS :

All prices displayed in the sesvernes.com store include the VAT in force at the time of purchase. All prices listed on the website are valid and will be expressed in Euro (€). These prices, unless expressly stated otherwise, do not include the costs of shipping, handling, wrapping, shipping insurance or any other additional service and appendices to the product or service purchased.

VALUE ADDED TAX: In accordance with the provisions of article 68 of Law 37/1992, of December 28, on value added tax, the delivery of the products will be understood to be located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question. For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of Article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.

The user will receive the paper order invoice inside the envelope or shipping box of the purchased products at the delivery address. If the user has a preference for the electronic invoice, consent must be given to send it to the email provided.

The prices applicable to each product will be those published on the website and applied automatically by the contracting process in the last phase of it.

In the case of limited-time promotions, the promotion discount will apply as long as the order has been registered during the promotion period.

The data recorded by the different payment methods constitutes proof of the date on which the financial transactions were made and will be used to determine whether this order is subject to promotion or not.

For any information about the order, the user can contact the provider’s customer service number or by email at the address provided.

  1. FORMS OF PAYMENT :

Below, we detail the available systems:

7.1 Payment by credit or debit card : The user must have a valid credit or debit card, where they must specify all the digits of the card number in the corresponding form. The operation is formalized at the time of placing the order. Only payments are accepted with secure cards in which your identity as a cardholder is authenticated according to the method established by the bank, through secure electronic commerce (“Verified by Visa” and “MasterCard SecureCode”, ” MasterCard Maestro ” or “American Express”). The order cannot be taken into account and will not be processed until the payment has been authorized by the bank or cash register.

The system called SSL (Secure Sockets Layer) is used, a payment system in a secure environment as it allows the encryption of the information transmitted during the transaction, ensuring its confidentiality.

7.2 PayPal : Once the purchase is complete, if this form of payment is chosen, you will be directed to the official PayPal website where you can make the payment. After successful payment, your order will be complete and an email will be sent with a summary of your purchase. Pressing the “Back to the web” button will return to the web to see the order and be able to print it.

PayPal automatically encrypts confidential data with the help of the most advanced technologies available on the market. PayPal has its own privacy policies and Ses Vernes, SL has no responsibility for them.

7.3 ShopPay, GPay : Now in Ses Vernes, SL you can pay with ShopPay or GPay credentials.

7.4 Against reimbursement : The form of payment against reimbursement is upon delivery of the order, when the transport company delivers the package it must have the amount of the order ready to pay for the order, if not, the recipient must move to pick up your order requested from the Company, as well as after 2 absentees at the delivery address. Orders will only be delivered to the address provided by the customer when placing the order.

  1. RIGHT OF WITHDRAWAL :

8.1 Right of withdrawal: The user has the right to exercise the right of withdrawal, and therefore has a term of 14 calendar days from the receipt of the product, without penalty for its exercise; the consumer must be reimbursed for the total amount of the purchase, that is, the price of the product plus shipping costs, within 14 days of the exercise of the right of withdrawal by the ‘user/consumer. In relation to the shipping costs for the return of the products, they will be borne by the user-consumer. The exercise of the right of withdrawal is not subject to any formality. The consumer will only be responsible for the decrease in value of the goods resulting from manipulation other than what is necessary according to their nature, characteristics or operation, without this limiting their right to exercise that. To exercise this right of withdrawal, you can fill out this form with your order number (to obtain a refund of the amount of the product/s within the maximum period of fourteen (14) calendar days following the receipt of the order) along with contact details. You can send it to us via the email info@sesvernes.com or by post (by any means permitted by law), always within 14 calendar days of receiving the order. After this period, you can only request the return or exchange of the product(s) for technical reasons subject to the warranty of the product(s).

You will have to return the product with all the elements with which it was delivered, without damage or signs of wear of any kind, and that does not denote an inappropriate use of the good or different from its nature to the address we have provided.

It is advisable to return it in its original packaging, if this is not possible, the product could suffer a depreciation in its value. The customer will be responsible for the packaging and protection of the products he sends, as well as the expenses arising from the shipment.

As long as the products are returned within 14 calendar days, without any damage or signs of wear and meeting the requirements set out in this section, we will refund the full amount of the purchase.

Exceptions to the right of withdrawal : The right of withdrawal will not be applicable to contracts that refer to:

  1. The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the recognition on their part that they are aware that, once the contract has been completely executed by the employer, will have lost the right of withdrawal.
  1. The supply of goods made in accordance with the specifications of the consumer and user or clearly personalized.
  1. The supply of goods that can deteriorate or expire quickly.
  1. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
  1. The supply of goods which, after delivery and taking into account their nature, have been inseparably mixed with other goods.
  1. The supply of alcoholic beverages whose price has been agreed upon at the time of signing the sales contract and which cannot be delivered before 30 days, and whose real value depends on market fluctuations that the employer does not can control

8.2Return due to order error by Ses Vernes, SL:When the product does not correspond to the order, due to some error attributable to the company, the user must notify the company by email as soon as possible;Ses Vernes, SLwill bear the costs of collection of the product sent by mistake and delivery of the product corresponding to the order made.

8.3 Verification of Returns : The verification and verification of the products subject to return will be the responsibility of Ses Vernes, SL which, once at its facilities, will verify that they are received in compliance with all the requirements established in the section.

If any of the elements are missing, we will notify you in writing via email indicating the missing content.

  1. REINTEGRATIONS :

When the return occurs (exercise of withdrawal) the amount paid for the product plus shipping costs will be returned. Return costs will be borne by the consumer-user. The deadline for making the refund will be at most within 14 calendar days and through the same means in which the purchase was made.

  1. APPLICABLE WARRANTIES AND AFTER SALES SERVICES:

10.1 Guarantee : All products offered through the website are completely original, unless otherwise stated in their description.

Satisfaction guarantee: If at the time of receiving the product and before exercising the right of withdrawal, the user is not satisfied with the purchase, he can choose any of these options:

  1. exchange the product for a voucher of the same value as the product purchased and returned, to exchange it for another of the same value (if the price of the product were higher than the voucher, the user must pay the difference),
  2. Exchange the article for another, if the price of the product is higher than the changed product, the user will have to pay the difference.

10.2 Warranty in case of defective product : At the time of delivery of the product, the user must check that it is in perfect condition, with the packaging intact. In case of not being able to guarantee the conditions of conservation of the product, it will have to be returned. Ses Vernes, SL will return the money to the customer who has received their order in a doubtful state of preservation. The difference

  1. NULLITY AND INEFFICIENCY OF THE CLAUSES :

If any clause included in these General Conditions is declared, in whole or in part, null or ineffective, this nullity or ineffectiveness will affect only this provision or the part of it that is null or ineffective, the General Conditions subsisting in all the rest, having this provision, or the part of it that is affected, not put.

  1. ONLINE DISPUTE RESOLUTION:

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the USER and the PROVIDER, without the need to resort to the courts of justice, through the intervention of a third, called Dispute resolution body, which acts as an intermediary between the two. This body is neutral and will dialogue with the two parties to reach an agreement, eventually being able to suggest and/or impose a solution to the conflict. Link to the ODR platform: http://ec.europa.eu/consumers/odr/ .

  1. APPLICABLE LAW AND JURISDICTION :

These conditions must be governed or interpreted in accordance with Spanish legislation in what is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of products or services subject to these Conditions, to the Courts and Tribunals of the provider’s domicile (if he is not considered as a consumer for the purposes of the TRLGDCU) or the user (if considered as a consumer for the purposes of the TRLGDCU).

  1. APPLICABLE REGULATIONS:

These General Conditions are subject to the following provisions:

European regulations governing electronic commerce:

  • Directive 97/7/EC relating to the protection of consumers in the matter of distance contracts (Distance Sales Directive);
  • Directive 2000/31/EC relating to certain legal aspects of information society services, in particular electronic commerce in the internal market (Directive on electronic commerce).

Spanish regulations:

  1. COMMENTS AND SUGGESTIONS:

Your comments and suggestions are welcome. Please send us these comments and suggestions through our contact form.

In addition, we have official complaint forms available to consumers and users. You can request them by calling the Customer Service number +34 717 712 232 or through our contact form.

APPENDIX: RIGHT OF WITHDRAWAL

To the attention of:

Name: SES VERNES, SL

NIF: B17331141

Address: Fornaca, 19 1r, 17300 Blanes, Girona

Telephone: +34 717712 232

Email: info@sesvernes.com

Details of the good/benefit to be given up:

Order/invoice number: ________________________________________________

Order/invoice date: ____________________________________________

Date of product receipt: ___________________________________

Product description: _________________________________________

________________________________________________________________

________________________________________________________________

Consumer/user data:

First name: __________________________________________

NIF: _____________________________________________

Home address: _________________________________________

Population: _________________________________________

Telephone: _________________________________________

E-mail: __________________________________

Right of withdrawal:

In accordance with article 68 of the Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, I inform you that I renounce the contract for the sale of the good/service described above, so I would appreciate it if you could contact me using the contact details provided, to notify me that this request has been processed.

Date of application:

Signature of the consumer/user:

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