Privacy policy

DATA OBTAINING METHOD, WHAT DATA WE RECEIVE and ITS PURPOSE:

The data we collect, the way we obtain it and the purpose of the treatment is as follows:

  1. Contact and/or information request forms:
    • Required data: name, email, phone number.
    • Purpose: to respond to queries and/or provide information required by the User
    • Legitimation: user consent
  2. Registration and account creation form:
    • Required data: email
    • Purpose: to attend to the creation of a user account and to access the functionalities of the website
    • Legitimation: user consent
  3. Access request forms:
    • Required data: username and email.
    • Purpose: Manage your user profile data on our intranet.
    • Legitimation: Consent of the interested party
  4. Web Chat:
    • Required data: name, surname, email.
    • Purpose: Respond quickly and immediately to your request for information.
    • Legitimation: Legitimate interest of the person in charge
  5. If you purchase the product through our website:
    • Required data: first and last name, address, telephone and credit or debit card information.
    • Purpose: contracting our service/purchasing our product
    • Legitimation: user consent
  6. Wholesale form:
    • Required data: first and last name, contact telephone number.
    • Purpose: to serve your request for contact with our sales service to the greatest extent.
    • Legitimation: user consent
  7. Lost password form:
    • Required data: username or email.
    • Purpose: to provide you with new access to your intranet user profile.
    • Legitimation: user consent
  8. Visit our vineyards form:
    • Required data: name and an email.
    • Purpose: contact the user to arrange a visit to our vineyards.
    • Legitimation: user consent
  9. Return form:
    • Required data: name, surname, telephone.
    • Purpose: to attend to your request to return the products.
    • Legitimation: user consent
  10. Login form:
    • Required data: email.
    • Purpose: to attend to your intranet login request.
    • Legitimation: user consent
  11. Carry out the contractual relationship and the similar administrative, fiscal and accounting procedures that are necessary by virtue of current legislation.
    • Required data: name and surname, telephone, address, ID, email, signature.
    • Purpose: to carry out internal fiscal and administrative commercial management
    • Legitimation: Consent of the interested party and contractual relationship
  12. WhatsApp: the WhatsApp section of this policy details its use.

The photographs that are posted on the website of products and commercial spaces are the property of SES VERNES, SL.

In accordance with the LSSICE, SES VERNES, SL does not practice SPAM, therefore, it does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, in all communications received from the provider, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any purpose other than those described except for legal obligation or judicial requirement.

It will not be the subject of decisions based on automated treatments that produce effects on your data.

DATA RETENTION PERIOD: Your data will be kept for as long as the business relationship with us lasts or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain your data for the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS: SES VERNES, SL does not carry out any assignment or communication of data either inside or outside the EU. The lender will only provide information to the forces and security bodies under a court order or due to the obligation of a legal rule, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by of the user. The information provided will only be what the lender has at that time.

The information that you provide to us through the websites will be hosted on the servers of SES VERNES, SL, contracted to the company that provides the web hosting service. The processing of the entity’s data is regulated by means of a processor contract between the lender and this company. Also, the provider uses certain tools to provide services necessary for the development of the activity, being able to store their data. These tools are as follows:

Google Analytics: to analyze and measure the use that users make of the website through cookies. The information generated and collected by these cookies about the use (including the IP address) will be directly transmitted and archived by Google Inc., located in Delaware, 1600 Amphitheater Parkway, Montaré View (California), CA 94043 of States United States (“Google”), on its servers in the United States.

Live Chat Communication: Used for Live Chat Communication Service: Hubspot Chat, ShopifyChat, WhatsApp Web and Telegram.

RIGHTS OF INTERESTED PERSONS:

As an interested user, you can request the exercise of the following rights before SES VERNES, SL by submitting a letter to the postal address in the heading or by sending an email to info@sesvernes.com indicating as Subject : “DATA PROTECTION: RIGHTS OF THE AFFECTED”.

Rights:

  • Right of access: allows the interested party to know and obtain information about their personal data being processed.
  • Right of rectification or deletion: allows errors to be corrected and data to be modified that turn out to be inaccurate or incomplete
  • Right to cancellation: allows data that is inappropriate or excessive to be deleted
  • Right of opposition: the right of the interested party not to carry out the processing of their personal data or to stop it.
  • Limitation of treatment: involves the marking of personal data stored, in order to limit their future treatment, for the exercise or defense of claims.
  • Data portability: facilitation of the data subject to treatment to the interested party, so that he can transmit it to another person in charge, without impediments.
  • Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects As a user, you have the right to withdraw the consent given in any moment Withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent. You also have the right to submit a claim to the control authority if you consider that your rights may have been violated in relation to the protection of your data (aepd.és).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all the levels of protection necessary to guarantee the security of data processing and to avoid its alteration, loss, theft, treatment or unauthorized access, in accordance with the state of the technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

The language applicable to this privacy policy is Catalan. Therefore, should there be any contradiction in any of the versions provided in other languages, the version in Catalan will prevail.

SOCIAL NETWORKS

We inform you that SES VERNES, SL may have a presence on social networks. The processing of data carried out by people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of SES VERNES, SL will be governed for this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user.

SES VERNES, SL will process your data for the purpose of properly managing your presence on the social network, reporting on activities, products or services of the provider, as well as for any other purpose that the Social Networks regulations allow.

The publication of content is prohibited:

  • That are allegedly illegal by national, community or international regulations or that carry out allegedly illegal activities or contravene the principles of good faith.
  • That they attack the fundamental rights of people, lack courtesy on the net, disturb or may generate negative opinions in our users or third parties and in general any content that SES VERNES, SL considers inappropriate.
  • And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual property rights and industrial

Likewise, SES VERNES, SL reserves the right to remove, without prior notice from the websites or the corporate social network, those contents that are considered inappropriate. In any case, if you send personal information through the social network, SES VERNES, SL will be exempt from responsibility in relation to the security measures applicable to this platform and the user, if he wants to know them, has to consult the corresponding particular conditions of the network in question.

CV SENDING

In the event that the user sends their CV through our website, you are informed that the data provided will be treated to make them part of the selection processes that may be involved, carrying out an analysis of the profile of the sol· bidding with the aim of selecting the best candidate for the vacant position of Manager. Please note that this is the only official procedure for accepting your resume, so resumes submitted through a different procedure will not be accepted. In the event of any changes to the data, please notify us in writing as soon as possible, in order to keep your data properly updated.

The data will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing total respect for confidentiality both in the treatment and in the subsequent destruction. In this sense, after this deadline, and if you wish to continue participating in the Manager’s selection processes, please send us your CV again.

The data may be processed and/or communicated to the member companies of our group during the retention period of your CV and for the same purposes previously reported.

REMARKETING AND RETARGETING

Remarketing is a system that allows you to create tailored or personalized ads for users who have previously visited a web page, in this case, ours. It is a solution associated with Google Adwords with the aim of achieving a better return on investment (ROI). Remarketing inserts a cookie on the user’s computer and on sites affiliated with Google Adsense with graphic ads a banner from the lender is displayed.

Retargetting is the technique used to show, on other websites thanks to a tracking system, graphic ads to a user who has left our site without completing a process that we wanted him to finish (registration, purchase, request, etc.), these ads should be primarily aimed at converting the goal of our website.

The information we collect thanks to these functions is collected by Facebook, Twitter, Google Adword and Pinterest Ads cookies. You can find out the data collected by these cookies in the following privacy policies of each service:

• Facebook

• Twitter

• Pinterest Ads

• Google AdWord

If you do not want this information to be collected by these cookies, disable the use of Google cookies through the Google ads settings. You can also disable the use of cookies by a third-party provider through the Network Advertising Initiative opt-out page.

This type of service allows you to interact with social networks or other external platforms. Interactions and information obtained by the provider will always be subject to the user’s privacy settings on each social network. If a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it collects web traffic data relating to the pages where they are installed.

FACEBOOK ADS

The lender’s website uses Facebook ads, which is Facebook’s advertising platform. This allows you to create campaigns and ads. When generating an ad, you can segment your audience by:

• Place

• Demographic data (age, sex, etc.)

• Interests (activities, hobbies, etc.)

• What they buy on the internet and through other channels.

• Etc.

From the moment the user leaves his data in the form enabled to join the subscription newsletter, the data obtained through Facebook Ads is subject to this privacy policy. In no case will the information from Facebook be used for a different purpose.

TWITTER ADS

The lender’s website uses Twitter Ads, which is Twitter’s advertising platform. This allows you to create campaigns and ads. When generating an ad, you can segment your audience by:

• Place

• Demographic data (age, sex, etc.)

• Interests (activities, hobbies, etc.)

• What they buy on the internet and through other channels.

• Etc.

From the moment the user leaves his data in the form enabled to join the subscription newsletter, the data obtained through Twitter Ads is subject to this privacy policy. In no case will the information from Twitter be used for a different purpose.

GOOGLE ADWORDS

Adwords is a Google platform intended for ADVERTISERS who want to advertise on GOOGLE. The lender uses Google Adwords, which is Google’s advertising platform. This allows you to create campaigns and ads to display on other web pages. When generating an ad, you can segment your audience by:

• Place

• Demographic data (age, sex, etc.)

• Interests (activities, hobbies, etc.)

• What they buy on the internet and through other channels.

• Etc.

From the moment the user leaves his data in the form enabled to join the subscription newsletter, the data obtained through Google Adwords is subject to this privacy policy. Under no circumstances will the information from Google be used for a different purpose.

The provider may select and publish customer testimonials on the services. These tokens may contain personally identifiable information, such as your name and/or city, state or country where you live. If you want your name or testimonial to be removed or deleted from the website, you must contact the provider using the contact details listed above.

PINTEREST ADS

Pinterest Ads are an advertising system in social networks that allows us to use Pinterest to launch promoted content to attract the attention of our target. However, due to the characteristics of the network where it is located, advertising on Pinterest has many things in common with search engine advertising, instead of traditional social ads. Pinterest is a social network that is based on collecting ideas around different interests of users. Users use the web to save the ideas they are most interested in, but also to search for images that may be of interest to you through keywords. And that’s where Pinterest works as a search engine, since as a brand we want to be at the top of searches to increase our visibility. You can control how Pinterest uses this information to personalize the user experience and ads in your privacy and data settings.

WHATSAPP

The processing of the data carried out by the people who make a query via whatsapp of SES VERNES, SL will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the application that are appropriate in each case and previously accepted by the user. SES DIVENDRES, SL, will process your data in order to correctly administer your query, as well as any other purpose of the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as set out in your own privacy policy. No further transfers are foreseen, except for legal obligation or judicial requirement. Your data will be kept for the duration of the purpose for which it was obtained and, once it is no longer needed, it will be properly blocked, archived and kept for the legally established time. The use of SES VERNES, SL’s WhatsApp is prohibited for the sending of content that is not necessary for the response to the query and that is illegal under national or international regulations that violate fundamental rights of people and in general that contravene the principles of legality, honesty, responsibility, protection of private life, consumer protection and intellectual and industrial property rights.

CHANGES TO THIS PRIVACY POLICY

SES VERNES, SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the treatment and for the transfer of the data of the interested parties, can be revoked at any time by communicating it to SES VERNES, SL under the terms established in this policy for the exercise of rights. This revocation will not be retroactive in any case.

LEGISLATION

In general, the relations between SES VERNES, SL and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts derived from or related to the use of the Courts and Tribunals of Girona.

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